Goodnotes Discord Community Guidelines

The Goodnotes Community serves as a collaborative forum designed to facilitate meaningful and transparent interaction between Goodnotes users and the Goodnotes team. This space is dedicated to fostering a respectful and inclusive environment—aligned with our core values of respect, privacy, integrity, and innovation—where users are empowered to voice their ideas and directly influence the future direction of our products. Beyond feedback, the community is a shared environment for users to exchange notes, workflows, and creative content while accessing resources and providing peer-to-peer assistance to help one another excel. By bridging the gap between our team and our users through regular updates and open communication, we aim to build a closer, more connected collective.

Please note that while we encourage open dialogue, this space is not intended for the formal reporting of technical issues. To ensure an accurate assessment and a timely resolution, all bugs or technical malfunctions should be submitted through the in-application reporting feature, which allows our dedicated teams to review the issue with the full technical context required for a solution.

Your engagement plays a vital role in shaping the future of Goodnotes. As a valued member of our Goodnotes Community, you’re encouraged to:

Your engagement plays a vital role in shaping the future of Goodnotes. As a valued member of the Goodnotes Community is governed by these Guidelines, designed to maintain a respectful, inclusive, and constructive environment. In addition to the standards outlined below, You are required to comply with Discord’s Terms of Service, Discord’s Community Guidelines, and Discord’s Policy Hub, which govern all interactions within the Discord platform hosting the Goodnotes Community.

You must engage professionally and courteously at all times. Behaviors, including but not limited to harassment, illegal activities, abuse, hate speech, discriminatory language, personal attacks, defamation, threats, misuse of the Discord platform, or any form of disrespectful conduct, are strictly forbidden and may result in the immediate removal, suspension, or termination of access from the Goodnotes Community.

To foster clarity and relevant discussions, You should:

While the Goodnotes Community is a space for open collaboration and transparency, certain information shared by the Goodnotes team—including but not limited to unreleased product designs, internal documentation, mockups, or specific developmental roadmaps—may be proprietary and confidential. You agree not to disclose any non-public information about Goodnotes products, features, or business shared within the Community without our prior written consent. This culture of trust allows our team to share more behind-the-scenes updates with you, and maintaining this confidentiality is essential to your continued participation in the community.

By submitting feedback, ideas, or suggestions—whether via messages, conversations, usage data, or bug reports—you grant Goodnotes a perpetual, irrevocable, worldwide, royalty-free license to use, modify, adapt, and commercialize that feedback. This includes the right to incorporate your suggestions into future products or services without compensation or further notice. This does not affect your ownership of any pre-existing intellectual property you submit.

Please note that your use of Discord is also governed by Discord's own privacy policy. Goodnotes' processing of community data is as described in our Privacy Policy.

In the Goodnotes Community, all words and actions have repercussions, and any conduct considered inappropriate will not be permitted. Should you encounter or observe any breaches of these Guidelines, we urge you to report them privately without delay to your community moderators via a Private Message (DM) or by using the "Report" function within Discord. Moderation is conducted by designated Goodnotes team members and/or appointed community moderators. Moderation may include automated tools or AI-assisted filtering for initial content screening, followed by human review. All enforcement actions (warnings, removal, suspension) are ultimately determined by our moderation team.

These Guidelines may be updated periodically. Substantive changes will be communicated within the Goodnotes Community. Continued participation constitutes acceptance of any changes. For additional terms specific to beta testing and data handling, please review the:
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🔗 Goodnotes Discord User Guide